问题：单选题Which of the following will help protect an operating system from vulnerability？（）A Download free anti-virus programs from the Internet.B Perform updates from the manufacturers website regularly.C Using the operating systems email program only to open ...
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问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）A Recommend the use of smaller graphics.B Replace the toner cartridge.C Recommend connecting fewer users to the printer.D Check the amou...
问题：单选题During boot up， a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem？ （）A Replace ...
问题：单选题A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken？（）A Upgrade the operating syste...
问题：单选题Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）A batteriesB power cordsC disk drivesD hard drives...
问题：单选题When experiencing video problems， which of the following should be performed FIRST to ensure that the monitor is not causing the problem？ （）A Check for the latest video drivers.B Install a known-good video adapter.C Attach the monitor to a known-good c...
问题：单选题Which of the following is the process a scanner uses to scan images to a computer？（）A Light is shown through the image and onto the scanner headB Light is reflected off a mirror onto the Charged Coupled Device （CCD）C Light is flashed off a mirror onto ...
问题：多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled....
问题：单选题Which of the following would be an example of a biometric device？（）A USB security keyB smart card readerC thumb print readerD encryption password...
问题：单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A Reboot the computer.B Replace the touchpad.C Clean the touchpad.D...
问题：单选题When installing a new scanner， Windows XP does not automatically recognize the scanner. Which of the following actions should be taken？（）A Use the Scanners and Cameras Wizard to add the device.B Enable the scanner in the BIOS.C Add new printer Wizard.D...
问题：单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A Install new drivers on the computer.B Insta...
问题：单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A Replace the printer.B Replace print head assembly.C Clean the print head.D Use a different brand of paper...
问题：单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）A A standard ATX power supply will not be able to connect to the NLX adapter.B The syst...
问题：单选题Which of the following would be the safest environmental condition for working on multiple systems at one time？（）A A tiled room with anti-static mats and wrist straps.B A clean， carpeted room with anti-static mats and wrist straps.C A tiled room in a w...
问题：单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would...
问题：单选题When connecting a laser printer to a network for the first time， a technician should FIRST：（）A configure the network settings on the printer.B ensure the cable is set to TCP/IP.C enable the printer in the BIOS.D configure the printer as bi-directional ...
